The Ethical Compass: Making Organizations That Last and Set People Free
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| “Holding light in a world of possibility.” |
Starting an organization is a deeply visionary journey. It’s a process full of ups and downs, but those who make it through will feel a unique sense of satisfaction.
I’ve had the privilege of being part of the initial teams within several startups and new ventures. The early days are often inspiring: founders share compelling ideas about how to be inclusive, act ethically, and be a servant leader. But as soon as the group makes some money, gets a lot of funding, or starts making money, things often start to go wrong.
When Vision Turns Into Control: The Profit Trap
You can feel the change. The leaders who pushed for empowerment often become more controlling or bureaucratic over time. The organization’s original, lofty vision, which was based on a sense of purpose, slowly turns into an obsessive focus on quarterly returns and efficiency above all else.
In this setting, team members run the risk of becoming nothing more than machines that make money. Their creativity and intrinsic value are eclipsed by their profitability.
The original moral commitment is quietly put aside in favor of making as much money as possible, even if it means hurting people.
This is the worst thing that can happen to an organization: it grows without really growing up.
Getting Back to the Point: An Ethical Foundation
So, how do we start businesses that are not only successful but also have a strong moral base? The answer is to commit to trust, empowerment, and shared power from the very beginning, both in theory and in practice.
How to Build Ethical Foundations in Real Life
For an organization to be truly ethical, it cannot hoard power. Ethical behavior requires trusting people to do the right thing, and that trust must be manifested in the organization’s very structure.
If you want to embed ethical principles from the start, you need to do more than just have good intentions. Here are the exact steps a new business owner should take to make sure that ethical values like trust, empowerment, and shared authority are built into the structure of their company:
Step 1: Define Foundational Ethics and Vision (The Philosophical Base)
The Ethical Mandate Before writing the business plan, write the Ethical Mandate. This document clearly states that the organization’s success is measured by both financial viability and human flourishing. It must explicitly prioritize people and purpose over profit when the two conflict.
Actions that are based on core values List three to five core values that are written as actions, not just nouns. Instead of “Trust,” say “We give up power and trust the result.” Instead of “Inclusion,” say “We actively seek and include different points of view.”
Early Mapping of Stakeholders List all of the initial stakeholders, such as the founders, employees, first customers, and the community. Explain how the organization will provide value to each group, making sure that one group isn’t used to benefit another. This stops the “profit-making machine” way of thinking.
Step 2: Put Structural Empowerment into action (The Practical Design)
A horizontal structure for dividing up tasks Make the organization mostly horizontal so that work can be done. This makes sure that tasks are given out based on skill and expertise, not rank in the hierarchy. This promotes ownership and flexibility.
A vertical structure for mentorship, not micromanagement If there is a vertical structure (for accountability or scaling), change the role of senior leaders from controllers to mentors and servant leaders. Their main job is to get rid of problems and help their teams get better at what they do.
Decentralized Decision-Making Authority Identify key organizational domains and formally delegate decision-making authority for those domains to the individuals or small teams closest to the work. This applies the principle that the person empowered to act is also empowered to decide.
Step 3: Formalize Trust and Reflection (The Ongoing Maintenance)
Mandate Reflection Cycles Implement regular action and reflection cycles. After any major project or initiative, hold structured sessions (often called “After Action Reviews”) to evaluate:
What happened?
What did we learn about how we did things, not just how they turned out?
What can we do to make the structure better so that we can make better choices next time?
This makes the idea that learning is just as important as doing more official.
Relationship building as a key measure Clearly value and make time for building relationships with other people. It is the team’s moral duty to build social capital because power comes from relationships. This could mean having shadow days with people from other departments, mentoring programs, and team time that isn’t work-related.
Openness as the Default Make everything that isn’t private, such as the organization’s finances, goals, and strategy, completely open. People stop keeping information to themselves when they share it. This keeps centralized power and bureaucracy from growing.
How to Measure Real Success with Ethical KPIs
In a business that cares about ethics, traditional financial metrics are important but not enough. The only way to know if you are really successful is by following the ethical mandate. Key performance indicators (KPIs) need to track the actual health of the organization’s structure and culture.
Empowerment: Track the Decision Velocity Index (DVI), which assesses the speed and level at which critical decisions are made at the working level. A high DVI indicates successful delegation.
Trust and Culture: Monitor the Psychological Safety Score, which measures how safe team members feel to speak up, report mistakes, and challenge the status quo without fear of punishment. This is a direct way to find out how good the ethical culture is.
Inclusion: Look at the Idea Contribution Rate (ICR), which tells you how many new or strategic ideas employees below senior management have come up with and put into action. A high, spread-out ICR means that a lot of different people are having an impact on strategy.
Reflection: Keep track of the Cycle Time for Learning, which is the time between a big failure or success and making a structural change based on what was learned. This shows that taking the time to think things through always leads to good actions.
Stakeholder Value (Internal): Track the Net Promoter Score (NPS) for Employees (or eNPS), which measures employee loyalty and their willingness to recommend the company as an ethical place to work.
A Major Idea in Philosophy
It’s not just nice to have an ethical organization; it’s a philosophical must. It’s the difference between making a quick buck and building an institution that will last for generations.
When a founder sticks to the idea of giving people power and letting them do their own work, they make a place where people aren’t just cogs in a machine; they’re partners with vision. After that, the group shows that making money and having a purpose can go hand in hand. They are two sides of the same coin that is both moral and lasts a long time. When we start to see our team members as nothing more than “profit-making machines,” we lose our moral compass and, in the end, our right to be a truly good company.
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